There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
This is a grease filter compatible with various microwaves. Grease filters are used to collect food grease and prevent buildups on the internal components of the microwave, such as the fans and other ...
The stirrer fan cover in your microwave can be found on the roof of the microwave. It protects the fan from damage and debris. This fan cover is made of white plastic and is approximately 7.5 inches i...
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside yo...
This is the replacement monitor switch for your microwave. It is black in color and measures approximately 1 inch by ¾ of an inch. This switch monitors the door latch position of your microwave and co...
This part is the replacement plastic rivet, or stirrer fan cover clip for your microwave. It is made of white plastic and is approximately ¼ inch in diameter, and ½ inch long. The plastic rivet holds ...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
This fan blade, also known as a stirrer blade, is a genuine OEM replacement part for your microwave. This is a fairly easy repair. To complete it, you will need a screwdriver to disassemble the fan as...
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Questions And Answers for JVM3162DJ3WW
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Donald
January 7, 2024
mirco wave is making a buzzing noise and will not heat..what could be the problem? its about a little over 3 years old
For model number JVM3162DJ3WW
Hi Donald, thank you for the question. Based on our understanding, we would recommend checking the high voltage diode, part number PS16219547. It is an electrical current control device inside the microwave. If your microwave's diode has become defective, it will not heat and you will hear a buzzing noise. You may need to replace it to fix the issue. We hope this solves your problem!
Does this new Microwave model come with grease filters? I am a renters and the mgmt. Company installed it in late Nov.2022. Upon cleaning I noticed there were no filters underneath it.
For model number JVM3162DJ3WW
Hello Janice, thank you for the question. Your model has both charcoal and grease filters. The grease filter is part number PS12722303, and the charcoal filter is part number PS12742670. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
There is no power coming to the unit. Is there a simple fix, like a fuse?
For model number JVM3162DJ3WW
Hi Terri, thank you for reaching out. According to our research, the issue might be caused by the fuse, part number PS11773885, or the thermostat, part number PS2321365. The circuit might have tripped if the internal temperature have crossed the allowed limit. If these components are fine, the issue might be with the main control board, part number PS12299300. If you need help placing an order, customer service is open 7 days a week!
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover and test to see if that solved the problem. If so then well done!!
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reco
... Read morennect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
I followed the generic trouble shooting directions on the web site. It suggested either diode, capacitor and/or magnetron. I test each. All tested OK except diode. It was supposed to measure open in one direction and appox 200k ohms in the other direction. My diode measured open in both directions (tried multiple times, multiple sett
... Read moreings). I replaced the diode. The order process was great and it shipped immediately. I knew I was in trouble when I measured the new diode and it too was open in both directions. It was easy to install but unfortunately no joy - did not solve the problem. At this point it is likely cheaper just to buy a new one