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My carousel cooking tray isn't turning.
Investigate these four areas if your carousel cooking tray is not turning:
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Turntable Guide
Check the turntable guide to make sure it is lined up properly and that there is no debris caught in it. You may need to re-align or clean your turntable guide.
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Drive Bushing
Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two.
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Carousel Cooking Tray
Check the carousel tray to make sure it is sitting correctly on its turning mechanism. If it isn't, adjust it slightly for proper functioning.
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Carousel Tray Motor
Your carousel cooking tray is propelled by its own motor. An inoperable cooking tray could mean a dysfunctional cooking tray motor.
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CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.
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